Each sign is made to order and, therefore, not returnable and non-refundable.
If you receive a damaged sign:
Notify MySubwaySign of a damaged sign within 7 days of receiving it. Keep all packing material. MySubwaySign will replace an exact reorder at no cost to you - no changes will be made to the reprint.
Your credit card statement will show charges from MySubwaySign as billed by “Nine.”